Plus you have to go through some steps in which you will be asked pre contact questions to contact them.
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You can find live support chat option on the company official website but it is not mandatory every company provides this facility.
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Amazon provides live chat help only for people who have their account.
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Live chat support amazon live support chats always using before android development but you can download amazon android app for any chat like instant services.
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By savi sharma 6 january 2020.
They limit the access to chat probably because they want to lower the number of irrelevant chats and as they are a big company they would need an army of agents to deal.
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Yes they do but like always with big companies it s a bit difficult to find and get to a.